Shipping Policy
Last updated: August 12, 2026
At Avero, we want your order to arrive safely and as quickly as possible. Please review the information below to understand how our shipping process works.
Order Processing
Orders are typically processed and dispatched within 1–2 business days after your order is placed.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information when available.
Shipping Times
We currently offer international shipping.
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Processing time: 1–2 business days
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Estimated delivery time: 7–12 business days after dispatch
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Total estimated timeframe: Approximately 8–14 business days from the date your order is placed
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs processing, holidays, weather, and other circumstances outside our control.
International Orders
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
Any customs duties, import taxes, or additional fees charged by your country are the responsibility of the customer unless otherwise stated at checkout.
Customs delays may occasionally extend the estimated delivery timeframe.
Tracking
Once your order has been shipped, you may receive a tracking number by email.
Tracking information can sometimes take several days to become active after an order is dispatched. If your tracking information does not update immediately, please allow some time for the carrier's system to register the shipment.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can help investigate the shipment.
Please make sure the shipping address provided at checkout is correct. Avero is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged product and packaging. We will review the issue and determine the appropriate resolution.
Questions About Shipping
If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
By placing an order with Avero, you acknowledge and agree to the shipping terms outlined in this policy.